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PAYMENT METHODS

Wool-Tyme accepts the following payment methods:
Credit Cards: Visa & Mastercard
Money Order: Canadian funds preferred
    (Note: Order will be shipped upon receipt of money order.)
 Cheque: Canadian funds preferred
    (Note: Order will be shipped when cheque clears.) 		CONTACT

Wool-Tyme
2-190 Colonnade Rd S
Ottawa, ON,K2E 7J5
Canada

Phone:1-888-241-7653
e-mail: woolinfo@wool-tyme.com
Homepage:http://www.wool-tyme.com
SHIPPING, HANDLING & INSURANCE COSTS:
Shipping Charges will appear on all e-mail invoices. For Canadian & US orders over €60.00, Shipping & Handling charges will not be applied when order is processed.

All prices in Euros.  Click here for prices in Canadian dollars or American dollars.

INTERNATIONAL
We will e-mail you the Surface and Air Mail charges based on the weight of your order. Shipping charges will be sent for your approval before we process the order.
CANADA
VALUE OF ORDER SHIPPING CHARGE METHOD OF SHIPPING
up to €17.50 €4.25* Canada Post Expedited
2 to 7 business days
€17.50 up to €35.00 €5.00*
from €35.00 up to €52.50 €5.50*
from €52.50 up to €100.00 €6.50*
€70.00 and over Free*
*There will be a shipping surcharge for ALL deliveries through Air Stage Offices.
USA
VALUE OF ORDER SHIPPING CHARGE METHOD OF SHIPPING
up to €17.50 €6.99 Expedited Parcel - USA (surface parcel post)
usually 6 to 12 business days*
*continental USA only
from €17.50 up to €70.00 €9.25
€70.00 and over Free


INTERNET RETURN POLICY

Yarn:
If the colour is not what you expected from the colour samples on your monitor, return the yarn immediately for refund or to exchange for another colour.

You have 3 months from the date of puchase to return any unused balls that are still in good condition.

Other:
There is no return on needles, patterns, books, notions, or yarns bought on special.


PRIVACY POLICY

The information collected by Wool-Tyme is used solely for the purpose of filling, processing, & shipping your order or to send you our electronic newsletter.

Wool-Tyme does not sell, trade, or distribute its customer information.



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